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Joined: 16 Mar 2010 |
Posts: 3 |
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Posted: Tue Mar 16, 2010 1:32 am |
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I'm using PHPed since about 3-4 years now and I renew my maintenance every year.
In my opinion PHPEd is (and will hopefully be) the best IDE for PHP out now.
But, honestly, some things give me some thought.
1. Maintenance
The website (nusphere.com) wasn't maintained since months.
Every month they have a "Holiday sale" with "sale ends on januray, february, march,...".
All "sales" are always delayed, currentyl "Sale ends Friday March 5-th".
2. Support
The support lacks, I mean they don't answer.
I've a support ticket unanswered since 2 weeks.
3. PHPEd updates
As far as I know we've got 2-3 updates since several months.
But, the updates consisted only of some "rolebacks", bugfixes and some shady feature requests.
4. Requested features
The majority of requested features were not heard. Especially
a better JavaScrip-Support and other requests.
I really love PHPEd for it's performance and usability, but
the web goes on and will never have a break.
Just my 2 cents.
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Joined: 16 Mar 2010 |
Posts: 3 |
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Posted: Sat Mar 20, 2010 12:05 am |
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I'll stick with PHPEd too, but I've also looked in the last 1-2 months at almost a dozen other
IDE's and, as far as I can say, there's currently not a single one that could compete with PHPEd in the
range of usability and speed. Also it has never been easier to debug source code.
From this point, I wouldn't currently say that PhpED is dying.
Although PHPEd is in my opinion still the best IDE for PHP at the moment, unfortunately today it is no
longer sufficient to only use HTML and PHP. Today's web development consists of HTML, JavaScript, CSS, XML,
several Frameworks (JS, PHP,...) and more - and this is the area where PHPEd slowly but surely can not keep up
with some other IDE's.
I hope every day that Nusphere tells us that something new is coming soon.
Or as "Blizz" said:
"Perhaps they are concentrating all manpower on a huge update and our minds will be blown?"
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Joined: 22 Dec 2007 |
Posts: 38 |
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Posted: Sun Mar 21, 2010 11:03 am |
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Hey Everyone,
I'm with everyone of you on most points - PhpEd has been a 'Best In Field' editor for a long time, but as many users have pointed out, they've really lost their edge. They're unresponsive to support requests, and if you don't agree with the lead developer's position, he becomes arrogant and defensive - personalizing consumers opinions is just bad for business. Here are a couple of other points:
- Between products, basic files are not kept up to date. I use PhpDock and PhpEd, and earlier today I downloaded them both and did some file comparisons (I was having an issue with sqlite). There are many non-NuSphere files in both apps that are different, and PhpEd itself is not shipping with the latest stable version of the sqlite3.dll. (current version shipping with PhpEd - 3.6.10 - this version was released 8/6/08, current stable release from sqlite.org is 3.6.18 released 3/9/10. There have been NINETEEN VERSIONS released since Nusphere has done an update). There are MANY other files that are not current in PhpEd. Even the php_sqlite.dll versions are different between dock an PhpEd, and there is no sqlite3 driver shipping with Dock at all - there was a post saying to use PDO, but that's pretty pretentious - developers should be able to choose what to use, not be told what to use, especially when the product (dock) can support the requested feature. It just seems incredibly lazy.
A couple of years ago, I found a bug with ssleay32.dll. I could reproduce the crash at will, spent hours demonstrating the issue to the NuSphere support team, found a more current, official release that documented the bug and its fix, and the final reply from NuSphere was (I paraphrase), 'Well, no one else is having the issue, so we're not changing it." I created a post to help other users that might encounter the same problem (didn't even mention the contention I had with the support team) and it was promptly deleted. Created it again thinking maybe a mistake had been made - deleted again. It weas over a year before they updated to the version that I identified. Sad, really.
- Products themselves are not kept current. With Dock, I was trying to catch an exception that was being thrown and I found a post in the Dock forums that basically said, "We have a lot to do with all of our products, so we have to prioritze." That would be fine if there was a problem with Dock itself, but it was an issue with keeping non-Nusphere files up-to-date, not rewriting Dock code. Besides, if the team can't keep their 3 or 4 products current, they sdhould pull the products they can't keep up with and 'stick to the knitting', as it were. If I buy a program, I expect the developers to keep up with it. It's not as if the products are being sold as beta versions.
"Personally I'm content with it as long as they get the current bugs worked out and add at least one more of my feature requests in (code folding on arrays!)
Sure it could be better, but its still better than all the other crap thats out there in my opinion."
This is exactly what they seem to be counting on - you'll keep using the product because nothing better has come along....yet. As always, the commercial software market is ever-evolving. NuSphere has built up some pretty ill-will at this point, and I think they underestimate the number of users who will bolt as soon as a better editor comes along, even if the editor is missing a few features but is responsive to consumers like NuSphere used to be.
In summary (oh, I don't know if other users have this issue, but even trying to post here is tough - the window keeps scrolling back up while I'm typing and I can't see what I'm entering), NuSphere just doesn't seem to care anymore. There's a post in the Dock forums from JANUARY 10 that is unanswered - first post in the forum that's not a sticky.
Another editor WILL pop up that is full-featured, has a team that responds to consumer concerns, and will be in a position that NuSphere can't catch up with given their current support/response method. Color me 'gone' the day that happens - NuSphere has simply become too much of a hassle to deal with anymore.
PhpEd is on Build 5932. It's a single app. Windows is on Build 7600, and that spans years of development, millions of lines of code, and frequent updates. Something seems wrong with this picture.
Oh, another note: The newest release of the debugging module (.so for 64-bit *nix - RedHat in my case) throws an error. I've tried the install that I've been doing for years, but to no avail - I had to roll back to an earlier debugging module. My users expect comprehensive testing on multiple platforms befiore I hand them software - NuSpere should give that a try, as it is incredibly frustrating to spend the time trying to install an 'update' and it not work. My server's installation is so basic that there really is no way the debugger was tested thoroughly prior to release.
Dmitri, you had a hell of an app, offered great support, and had/have a chance to dominate this market. Php continues growing rapidly, so the market is only getting bigger.
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Joined: 14 Aug 2009 |
Posts: 35 |
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Posted: Sun Mar 21, 2010 4:52 pm |
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simshaun wrote: | I'll keep most of my opinions to my self, but comparing PhpEd to Windows is stupid.
NuSphere - million dollar company (if that).. "few" developers.
Microsoft - billion dollar company.. more developers and resources than you can imagine. Its no wonder they can provide a consistent update schedule. |
I think you've actually highlighted the intended point - that for its size phpEd has hit a remarkably high number of builds. I'm not saying I do (or don't) share LovinItAlls point of view on that - just pointing out that I think you missed the... er... point!
@LovinItAll - I've had a forum post magically disappear overnight as well... I wonder if there may be more casualties shortly.
@Blizz - hope you're right ! Would be great to find the upgrade offer to version 6 in an email in the near future, with a huge wishlist of new features!
I don't have any issues really to date - maybe I'm not enough of a power user to run in to some of the issues people have described - it would be great to have a bit more comms though.
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Joined: 07 Nov 2007 |
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Posted: Sun Mar 21, 2010 6:23 pm |
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Dear Nusphere Users!
You are right on the main point - we probably neglected to communicate with the community, and it of course causes concern and disappointment.
So first of all we'd like to re-assure that we're not dying, we're moving forward, we're in business and hope to be in business for many years.
We hope that we proved that by releasing 5.9 version with full support of PHP 5.3, including code completion for namespaces, which even Zend was unable to provide. And we released it in a few months after PHP 5.3 official release. So we're very much alive.
If there are any issues with the support tickets not answered in reasonable amount of time (usually we're trying to reply within 24 hours), we're very sorry, it happens very infrequently. Dear Onc, please don't hesitate to ping us by replying to the email with the ticket id and kick us in the rear end - it's definitely unusual for us not to reply for 2 weeks, it's a shame, and we take full responsibility for it. But again, we'd like to mention that it's very rare case.
We'd like to respectively disagree with the statement that "we've got 2-3 updates since several months".
Version 5.9 is less then 6 months old, and if you look at http://www.nusphere.com/news/changes59.htm, you'll see that we released many updates, both with bug fixes our community reported and some minor feature requests. And the latest build 5936 was released fairly recently.
Of course major features can not be added to the 5.9, our development is working on the next major version, although we can't provide the time line as of now.
And to quickly address the point made by LovinItAll regarding products not up-to-date - usually we ship the latest stable version of third-party product, which is compatible with other modules, etc. So there could be different reasons not to ship the latest version, depending on the compatibility, functionality, and even licensing - for instance you all know that we can't ship the latest mysql client dll due to the mysql licensing policy, and users need to download it. If there are specific concerns, then the best way to get an answer is to contact our support.
We hope that all of you guys will continue to enjoy working with our product and remain happy Nusphere users for many years to come.
Best regards,
Nusphere Customer Care.
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