Build 7041 not reloading modified files with Dreamweaver |
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Hi Alan..
I can tell you this is fixed in the next minor version (not sure if there'll be any more patch releases to 7.0). I don't have an ETA on this however. I reported this issue as the same happened when reverting files with the likes of SVN / Git too and it was resolved within days.. even given the vague data I could give showing file changes. As for their support, personally I think it's pretty good. I've reported a lot of issues over the past 4 years (most minor nuances rather than major blockers) and every one of them was handled within a satisfactory (AFAIC) time, IMO.. in fact, for one issue I reported, they even sent me multiple custom builds to try and work out a graphical glitch I (and apparently (almost) only I) was experiencing. My guess for the "unhelpfulness" probably means they believe the issue is fixed (although obviously my report is slightly different to yours in regards to software used causing problems) and that Dmitri has already stated that the next release is due "soon".. and if it isn't for your specific situation, they'll look into it then.. but give them a chance to see if the next version fixes it first. Sometimes I think there's a slight language issue.. at least phrase-wise where things don't come across quite as "smoothly" as it was intended. Just FWIW.. I don't work for NuSphere.. my comments are purely as a happy, long-term customer. Cheers.. Ian |
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Guru master
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I have also had good response from support. I had an issue a few months back with PhpED often crashing (GUI issue, not sure if the same as Ian's), got custom builds from Dmitri, and subsequently the issue was fixed.
It's often worth installing the latest before reporting an issue. NuSphere release new versions as they fix issues. Just ensure you keep maybe a few previous releases saved before trying a new one, so you can go back a version if required. Some developers (eg Microsoft) wait for a lot of fixes to build up then release a big patch, so you can wait months for fixes. |
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Sorted! |
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The problem I originally posted has now been resolved by support.
I've used PhpEd for around 4 years, and have always had good things to say and still have. Maybe 1 glitch in 4 years is pretty good. Anyway, matter is closed and faith has been restored. Alan |
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Build 7041 not reloading modified files with Dreamweaver |
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