Hi

I am having problems accessing my account to retrieve my licence key and purchase a new one. 2 Online support messages via your online contact form have been submitted in the last 10 days and I am yet to get a reply So I am trying here.

The problem I am having is that my original order was purchased a few years ago and since I do not remember the answer to the account security question, I am not able to reset my account password. I am still using the same email account and am able to provide all correspondence from my original order.

Are there any moderators that is able to help with this request?

sorry, I can't help with that, you need to contact sales: http://www.nusphere.com/contact_us/