I think I am about ready to spend my money on NuSphere and uninstalling Zend Studio IDE and Server forever.

However, I have a few more questions:

1. NuSphere PhpED 4.0 Advantage for Windows with 1 year technical support and free upgrades. Does this mean I don't get any technical support if I don't purchase this option?

Plus, how many free upgrades are released during the year on average?

This is extremely important to understand.

2. If I buy a NuSphere license, do I have accessability to both the Windows and Linux versions or am I able to just use the license for the Windows version only?

3. Maintenance Renewal: As I understand, Maintenance Renewal is for Advantage customers only.

What if I don't start as an Advantage customer, but want to become an Advantage customer later?

What are the steps and costs involved?

4. As mentioned in a different thread, how do I qualify for a competitive upgrade and who do I contact?

"I don't know if it's good practice or not, but for example I'd definitely ask Borland to provide me _additional_ discount if I switch from Microsoft"

Thanks,

I received an email from NuSphere today entitled "Following up on your PhpED evaluation".

From "no-reply@nusphere.com".

The email read as:

"Dear <my name>,

Hopefully, by now you have downloaded and installed your trial version of NuSphere PhpED. I hope that everything has gone well so far.

The following information and links may help you in your evaluation process.

Most questions regarding PhpED are covered by NuSphere Support Forums.
Please feel free to visit them at http://forum.nusphere.com and to participate in the discussion.

Do not miss the in-depth InfoWorld review about popular tools for php development http://www.nusphere.com/news/articles/phped_infoworld.pdf

German-speaking users can read "Mehr als Hallo Welt - PHP Entwicklungsumgebungen im Test" article at http://www.rrze.uni-erlangen.de/wir-ueber-uns/publikationen/bi72.pdf

If you feel that PhpED is exactly what you need please make sure to find out the best pricing options:
- Purchase PhpED for the whole team. Additional PhpED licenses can be purchased
on our web-site at $50 only
- Get PhpED for your classes. Special pricing is available for educational
users http://www.nusphere.com/products/study.htm
- Developing a non-profit project? Please contact us to obtain a special
NuSphere non-profit discount
- Special upgrade options are available for our returning customers - stay updated
with PhpED! More info is available at http://www.nusphere.com/products/upgrade.htm

Please feel free to contact me on any questions regarding PhpED.

Best regards,
<sales rep.>
Sales / NuSphere
------------------------------------
Copyright 2006, NuSphere Corporation

We hope this information is valuable to you. If you do not wish to receive the evaluation follow-up from NuSphere, please reply to this letter with 'remove'
in the subject. Make sure to reply from the address you used for evaluation registration.

NuSphere Corporation, 465 S. Meadows parkway # 20-154, Reno, Nevada 89521 USA"


My question is when it says "Please feel free to contact me on any questions regarding PhpED." - how *DO* I contact that sales rep.?

There is no contact information such as an email or phone number for that person.



Thanks,

First of all, my appologies for mistakes in the email you received. Looks somebody incorrectly updated robot's stuff. We do not offer additional licenses for $50. It was stopped almost half a year ago.

To contact sales dept, feel free to submit with Contact Us form:
http://shop.nusphere.com/customer/contactus.php


Support for Advantage customers provided both by email and through this forum. In first case they get prioritized support. It does not mean that others do not get support at all. Look at this forum. More than half are posts from our customers. Email-based support is provided too but according to the order we receive them while Advantage's requests are processed first, anyway.


If you buy PhpED for Windows, you get access to PHPED for Windows. If you bue PhpED for Linux, you get access to PHPED for Linux. They are separated products. If you need both, contact sales for appropriate discount.


Right. Advantage licenses should be considered as subscription to all our releases of purchased product for the specified period and this period may be prolonged. Regarding regular licensee, they can get all updates for the purchased version for free. All major releases won't be available to them until they purchase upgrade.

I would still greatly appreciate it if someone would take the time to answer question 4.

"As mentioned in a different thread, how do I qualify for a competitive upgrade and who do I contact?"

Thanks,

I told you what I would do if I was migrating from one software vendor to another. This forum board is for tech/support related questions and other things and this one in particular you'd discuss with Sales or Customer Care Dept. You may want to submit your inquiry there http://shop.nusphere.com/contact_us/index.php