I have a great idea for a feature. How about when you go to the nusphere web site and pay for the software? they send it to you! and to make this service even better, when a customer leaves a bunch of email and telephone messages, someone actually returns them! That would be really great...

not bad
I'll take it into account

I'know what you may say, but for your info, 99% of the NuSphere orders are processed in less than a minute.
In case of yours I regret that it didn't happen so fast.